Welcome Home!

Welcome to your Lisbon flat! To ensure a pleasant and smooth stay, please review the following guidelines and essential information about the flat in the Penha de França neighborhood of Lisbon.

Address: Rua Castelo Branco Saraiva, 47, Res de chão Esquerdo (Ground floor – Left door), 1170-080, Lisboa.

Check-in & Check-out

Check-in: From 17:00 – 22:00 PM. From 22:00 – 00:00 There will be a charge of €20.

Check-out: By 11:00 AM

Key Access: Upon arrival, please ring the bell. A member of our team will be in the property. We will complete the check-in procedure and provide instructions for use of the flat. 2 sets of keys will be available for your stay.

Amenities & Instructions

Wi-Fi Network: MEO-500AE0

Password: 16512928b1

Kitchen: Fully equipped with appliances, utensils, and basic cooking essentials. Please clean up after use.

Laundry: The washing/Drying machine is available for guest use.

House Rules

No Smoking: This is a non-smoking flat. Please do not smoke inside the property.

Quiet Hours: Between 10:00 PM and 8:00 AM. Please be considerate of neighbours.

No Pets Allowed: To ensure allergen safety for all guests.

Guests: Only registered guests are allowed overnight.

Checkout Checklist

Ensure all windows and terrace door are locked.

If check-out is not arranged with a member of our team, leave set of keys on the dining table and shut the door when leaving the flat.

Wash any used dishes or start the dishwasher.

Remove all personal items.

Health and Safety Information

Ensuring your safety and well-being during your stay is our top priority. Please review the following health and safety guidelines, which include the locations of emergency equipment and good practices to keep the environment safe.

Emergency Equipment Locations

First Aid Box: Inside the lower kitchen cabinet beside the fridge. It contains basic medical supplies such as bandages, antiseptic wipes, and pain relief.

Fire Extinguisher: Located in the closet above the washing machine.

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Emergency Contacts

Local Assistance (Lisboa Municipal Services): Call 800 910 211​.

Fire, Police, and Medical Emergencies: Dial 112 for immediate assistance.

Property Manager: +351 914 327 587​ for any urgent property concerns or issues.

Local Area Information

Located in a designated Urban Rehabilitation Area (Área de Reabilitação Urbana), this neighborhood is vibrant and historic. Enjoy nearby cafés, bakeries, and parks within walking distance​​.